Shipping


 

Need some help? Call us on (02) 9972 0061 or email: sales@kellysbasecamp.com.au

Australia Wide Shipping with Australia Post and StarTrack

Note- Any urgent order please call for stock notification and estimated delivery time.

When will my order ship and what are my shipping charges?

First add the items to your cart you wish to find shipping costs for, then click on the highlighted "in your cart" section at the top right of the page. A drop down box will appear showing a summary of the contents of you cart. Click on the red "Checkout" button at the bottom of this drop down list. You will be taken to your shopping cart.
The shipping calculator is located at the bottom left of the shopping cart page. Select the country and postcode to where you wish the item(s) to be shipped and click the "Calculate Shipping" button. A range of shipping options with associated costs will appear on the right of the page opposite the shipping calculator. You can then select your desired shipping method and decide whether to proceed and complete the purchase.


Do you ship to my country?

First add the items to your cart, then click on the highlighted "in your cart" section at the top right of the page. A drop down box will appear showing a summary of the contents of you cart. Click on the red "Checkout" button at the bottom of this drop down list. You will be taken to your shopping cart.
Go to the shipping calculator located at the bottom left of the shopping cart page. Use the country selector drop down box to see the list of countries countires we are currently able to ship to.
 
Are there any products you cannot ship outside of Australia?

Yes. We are unable to ship the following brands outside Australia:

Exped, Prana, Ortlieb, Lifesystems, Lifeventure, Resqlink, Littlelife, Storm, Mund, Hennessy Hammock, La SPortiva, DMM, Wild Country, Sterling, Red Chili, Grivel, Beastmaker, Betastick, Fixe, Faders, Moon, Rock Empire, 8CPlus

Australia Post      

How is my order shipped?

Please note during our busier seasons delivery may take 1-2 weeks.

All efforts are made to dispatch orders ASAP. 

NSW - 1-3 business days
NSW Country - 1-4 business days 
VIC -1-3 business day
VIC Country - 2-4 business days
SA - 3-5 business days
QLD - 3-5 business days
QLD Country - 4-7 business days
TAS - 4-7 business days
WA - 4-14 business days
NT - 5-10 business

*These delivery times are guides and are in no way guaranteed by www.kellysbasecamp.com.au , we do not accept blame for late delivery by any of our carriers.


 International Shipping with TNT Air Feight
Note-TNT Air Freight will only deliver to a street address not a PO box.
First add the items to your cart you wish to find shipping costs for, then locate the shopping basket in one of the side columns of the online store. In this box you will see a link to "calculate shipping". From this page you can enter your country and postcode to calculate the shipping cost on the items in your cart. Each of these shipping options will have a recommended time frame for delivery displayed. You can then decide whether to proceed and complete the purchase.

Do you ship to my country?

To find out if we ship to your country, first fill your shopping basket and locate the shopping cart basket on the side column of this site. Within this shopping basket there is a link called "calculate shipping". Once you click on this link there is a drop down list of countries to choose from, if your country is listed then our online store will ship to you.


All International shipping will go by air with TNT Airfreight and will be with you in 4-10 working Days

Kayak and Canoe Shipping
Important Shipping Information -
Please select a shipping destination from the drop-down menu above.  Current shipping options are as follows :-


East Coast Delivery Option - $150 - Delivery from Sydney that extends as far South as Melbourne and as far north as the Gold Coast.  Regional areas aren’t serviced by this delivery, but are welcome to meet the driver along the main road to pick up a boat.  If the customer is in Melbourne, Brisbane, or Gold Coast, the driver will usually deliver to the person’s door.  Otherwise, a boat would be held at their warehouse for collection at a convenient time.

Adelaide Delivery Option - $200 - Delivery from Sydney to Adelaide.  Delivery may be available door to door, otherwise a boat would be held at the couriers warehouse for collection at a convenient time.

Hobart, Tasmania Delivery Option - $150 - Delivery from Sydney to Hobart, Tasmania.  Delivery may be available door to door, otherwise a boat would be held at the couriers warehouse for collection at a convenient time.

Please note:  For all delivery options, once you have placed an order we will call you to advise an ETA and to arrange a suitable time and place for delivery.  If you wish to discuss delivery options to other destinations or would like to discuss the delivery options above further then please call us on (02) 9972 0061  or email sales@kellysbasecamp.com.au

Note-Kellys Basecamp or www.kellysbasecamp.com.au shall not be responsible or liableeither directly or vicariously for:
- any  taxes, duties, levies, imposts or other charges  imposed upon the importation of  goods purchased;
- delays in delivery occasioned by circumstances beyond its control;
- replacement or crediting of incorrectly ordered colour / size / product; and
- goods purchased which contravene any law governing the country of importation.